Questions and Answers
Frequently Asked Questions
What's the difference between faux and genuine sheepskin?
Faux sheepskin is made from synthetic materials designed to mimic the feel and appearance of real sheepskin, while genuine sheepskin is the natural hide of a sheep with the wool still attached.
How do I care for my sheepskin rug?
For genuine sheepskin, it's best to hand or spot clean with a mild detergent. Avoid direct sunlight to prevent the color from fading and the material from drying out. For faux sheepskin, follow the care instructions provided, which may allow for machine washing.
Are your sheepskin products ethically sourced?
Yes, our real sheepskin products are ethically sourced, adhering to the highest standards of animal welfare. We believe in responsible sourcing and manufacturing.
Can I return or exchange a product if I'm not satisfied?
Yes, customer satisfaction is our priority. Please refer to our return and exchange policy for detailed information on the process and conditions.
How long does shipping usually take?
Unless noted otherwise, we ship all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.
Do you offer international shipping?
Currently, we only ship within the US. However, we are constantly expanding our services, so stay tuned for updates regarding international shipping.